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ORDER BEFORE 2PM FOR UK NEXT DAY DELIVERY 
DESIGNED TO HIGHLIGHT AND EMBRACE YOUR CURVES

How to make a return/exchange?

Our return exchange process is very simple. Please email customercare@mamasboutique.com stating you would to like to return/exchange your item, once we have got back to you please fill out your return form enclosed in your delivery and follow the instructions.

We advise you send your item back using a tracked service as we can not refund or exchange items that have been lost in the postal process. If you want to make a return of exchange then we must recieve your item(s) back within 14 days from the date you recieved the item(s).

Returning items musts be: 
    • Unworn and unwashed
    • The item(s) must have the Mamas Boutique tags attached
    • Hygiene seals to still be on product 
    • No make up stains

SALE ITEMS ARE NON REFUNDABLE AND ONLY EXCHANGEABLE FOR AN ITEM THE SAME PRICE OR HIGHER. MAMAS BOUTIQUE DO NOT ACCEPT SALE ITEMS FOR A REFUND AND IF YOU CHOOSE NOT TO EXCHANGE AFTER 14 DAYS YOUR ORGINAL ITEM WILL BE SENT BACK TO YOU. 

 

Can i use multiple discount codes on my order?

Unfortunately not, you can only use one discount code per order.


Do you have a size guide?

Yes, check it out here


Do you re-stock sizes?

Some items get restocked however we recommend that you be quick to grab the items you are lusting over! For some items, once its gone, its gone forever. Be sure to keep up to date with our restocks via our newsletter.


Do you wholesale?

We do not currently wholesale. If you happen to come across our product images being sold online, it is being falsey advertised and has not been authorised by us. Please be careful whilst shopping!


How do I use a promo or voucher code?

On the checkout page, enter your code into the Promo Code box and click “APPLY”. The discount will then be applied. Simply check out as normal.


Is it safe to order online?

Our site meets the highest standards in security and encryption. When you enter your details such as name, address and credit card number, this information is sent to us using Secure Sockets Layer (SSL), which encrypts the data, preventing anyone else from seeing what is inside the transmission. Your details are safe with us. We also 3D secure enabled, this means at check out you will be asked to provide your unique password to authorise the payment, only the card holder will no this information, if the password is incorrect the transaction will not go through.


What does pre-order mean?

Some of our most exclusive and high-demand pieces are available to pre-order. Add the item to your bag and pay as normal, and we'll send you a confirmation email and ship the order as soon as the stock arrives. We'll also keep you updated on the progress of your order and the due date.


*Please note payment will be taken at time of purchase*